I need a new copy!!
I need a new copy!!
Hello to Basilisk Games,
i'm a user and i have buyed a copy of Eschalon Book I. I Changed my computer and i lost the .dmg installation file. Can i reiceived a new download link for a copy of the game? What is the email adress of basilisk games for these kind of problems?
Thank U.
i'm a user and i have buyed a copy of Eschalon Book I. I Changed my computer and i lost the .dmg installation file. Can i reiceived a new download link for a copy of the game? What is the email adress of basilisk games for these kind of problems?
Thank U.
- BasiliskWrangler
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Re: I need a new copy!!
info AT basiliskgames DOT com
Re: I need a new copy!!
Thank U,
i have resolved the matter.
i have resolved the matter.
Re: I need a new copy!!
I have the same problem - I bought a copy 2 years ago, and my hard drive crashed a short while ago. I want to play Book I again before book II comes out, but my old download email won't work any more. I forwarded the receipt I got to info at basilisk games dot com a few days ago, but I haven't heard anything back yet. :/
- BasiliskWrangler
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Re: I need a new copy!!
Been super busy! I will start sending out new links yet tonight.
Re: I need a new copy!!
Well, I sent off an email on Thursday, it's been two days...
I know you guys are probably pretty rushed, but I'm getting reaaaallllly bored of being unable to access the game I bought (I don't do it very often, I'm skint).
I know you guys are probably pretty rushed, but I'm getting reaaaallllly bored of being unable to access the game I bought (I don't do it very often, I'm skint).
Re: I need a new copy!!
I bought this game a long long time ago and loved it. I started having some issues with hard drive and the game says it is still on, however, when I try to start it it says "gfx.pac missing" and nothing happens. I may have purchased this with my other email account. too long to remember.
Hope someone can help. Thanks
Hope someone can help. Thanks
Re: I need a new copy!!
E-mail:52million wrote:I bought this game a long long time ago and loved it. I started having some issues with hard drive and the game says it is still on, however, when I try to start it it says "gfx.pac missing" and nothing happens. I may have purchased this with my other email account. too long to remember.
Hope someone can help. Thanks
support -AT- basiliskgames -DOT- com
with as much information about your original order as you can remember. BW usually can hunt down the order within 48 hours.
Re: I need a new copy!!
I emailed the day you posted and still not even an answer.
very frustrated now. That is too bad, just expected more.
Thanks anyway
very frustrated now. That is too bad, just expected more.
Thanks anyway
- BasiliskWrangler
- Site Admin
- Posts: 3825
- Joined: July 6th, 2006, 10:31 am
- Location: The Grid
- Contact:
Re: I need a new copy!!
We've had a long holiday weekend here in the U.S., and so we have a large email backlog. We should be getting through it today. Thanks for your patience.52million wrote:I emailed the day you posted and still not even an answer.
very frustrated now. That is too bad, just expected more.
Thanks anyway